Terms of use




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Legal Notes

Terms of Use


The present website is the electronic store for the sale of products through the internet (hereinafter “Store”) of ELPIDA TSITSANI, with TIN. 047038202 (hereinafter referred to as “Business” or “Company”). The terms of use of the Store are clearly, clearly and comprehensibly included here. Furthermore, each contract concluded through the Store is governed by the terms mentioned herein as well as those, as the case may be agreed between the parties. Any other terms are expressly excluded. Without prejudice to the principle of good faith and the users of transactional ethics as well as, in general, the provisions governing legal acts, especially those concluded remotely (where applicable), any user who enters and uses the services of the Store is considered that it consents and unreservedly accepts the terms set forth herein, without exception. If a user does not agree with these terms, he must abstain from using the Store and from any transaction with it.


The Store may contain links or indications regarding other websites owned and operated by third parties. The Company does not handle or control and therefore bears no responsibility for any information, product or service contained therein. Therefore, for any problem that arises during their visit or use, you should contact directly the legal representatives of these websites, who have the relevant responsibility for the provision of their services. The Store may, for any reason and without notice, change these Terms, but will make every effort to indicate any changes to these Terms by giving notice on the Home Page. The continued use of this website by users after the effective date of any changes to these Terms will be construed as acceptance by users of such changes.

The Company does not in any way declare that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided “as is” without any warranty of any kind.

The Company is not responsible or liable for any damages (including compensation for non-pecuniary damage) arising from the inability to provide support services.

By using the Store, the user declares that he agrees that the use is made at his own risk and acknowledges that, although the Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use. or errors in the content of the store. The photos of the goods are indicative. The user can examine the goods in the physical stores of the Company, provided that the availability of a code may differ from store to store.
The user of the Store (which includes any person who uses the Store, with or without rights of use, with or without connection, as well as anyone who is legally liable for acts of a third party who uses it, eg legal aid or legal guardian of a minor) declares that he is legally capable of concluding a contract with the Company through the Store, as well as to make use of the Store under the terms and conditions mentioned here. Also, as long as the use of the Store is made after connecting to it with the user’s login details, he accepts that he is personally and financially responsible for each use of the Store, even if the use of the Store is done by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store to minors, who use his account or name.

The user is free to use the Store in accordance with these terms, the law and good manners. The responsibility for the contents of the transactions lies solely with the user. The Company does not exercise any kind of correction or intervention in the data transferred by the user, who must fill in the fields correctly in the online communication forms.

The user agrees and undertakes not to use the Store for:

a. Posting, publishing or transmitting in any way any content that is or may be deemed for any reason immoral (offends good morals, social values, minority, etc.) or illegal or, in general, offends, harms or damages the Company or anyone third and their legal property,

b. Posting, publishing or transmitting in any way any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information acquired or disclosed as part of an employment relationship or covered by agreements as well as any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of the software or contains malicious software for the purpose of interrupting, causing damage to, destroying or equipping the operation of any software or hardware computers,
c. Any other intentional or unintentional violation of applicable law,

d. Any collection or storage of personal data about other users.

Without prejudice to any other right of the Company, any use contrary to the above may result in termination of the services provided without notice. The user agrees that the management, employees, associates and shareholders of the Company are not responsible for any breach of the above obligations by the User.


In order to conclude a contract with the Company (eg purchase of goods) through the Store, registration in the Store is not required (using “username” and “password”). During the purchase process the user will be asked to login (if already registered) or to state the details to which the goods will be sent. If the user wishes, he can either state a password, and thus his data will be saved for future transactions or not declare a password, so in future transactions he will have to repeat the declaration of the relevant data.

Only name, mailing address, contact telephone and e-mail are required for registration. This information remains completely confidential, in accordance with the detailed reference in this paragraph concerning Personal Data.

Orders are made in writing online by completing and sending the relevant form that exists in the Store. The contract is completed at the moment when the user receives an update of the order status with the indication “Sent”. Other updates on the status of the order are displayed on the user screen and are sent by e-mail to the contact email address entered by the user. During the processing of each registered order, the stock availability of the ordered products is confirmed. In case the availability or delivery time differs from the one indicated on the page of the goods, the user will receive relevant information.

Before sending the order, the user, in addition to knowing the terms hereof, takes note of the following information:

a. That the user’s counterparty is the Company, the full details of which are mentioned here,

b. The main characteristics of the goods ordered,

c. The total price of the goods, including VAT. and any other charges and, where applicable, any additional shipping, delivery or postage charges and any other charges,

d. The payment, delivery, execution arrangements, the deadline within which the Company undertakes to deliver the goods,

e. That the user can submit any complaint in any way and in particular by phone to 2310271743 or by e-mail to lesjoliesjewel@gmail.com and that the Company, after examining the complaint, will contact the user as soon as possible,

f. that given the use of the internet as a means of distance communication for the conclusion of the contract, there is no charge to the user by the Company for the use of the Store,

g. That the user has the right to withdraw in accordance with the conditions, deadline and procedures for exercising the right mentioned below,

h. That the Company is liable for actual defects and lack of agreed properties in accordance with articles 534 et seq. of the Civil Code and that the Company provides further commercial warranty and after-sales support services, in accordance with the following terms,
i. The operation of the store is governed by the use of the current Code of Ethics of the Hellenic E-Commerce Association, to which the user can also contact for any complaint or request for redress.

The Company does not bear any responsibility and does not cover differences in the prices of products purchased from a physical store of the Company and the user found afterwards the existence of a lower price in the Store or vice versa.

Any product offers are valid until stocks run out.

The Company is not responsible for any errors in features, photos and product prices listed in the Store and can not guarantee that there will be no errors for any reason when entering and / or updating the features and / or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price in relation to its market value, before proceeding with the order, he must contact the Company by e-mail at lesjoliesjewel@gmail.com .

The Company provides the possibility of ordering the goods that are available through the Store or receiving the goods from the physical stores of the Company in Greece, as they are listed on this website. The user has the option to select through the Store the goods (s) he wishes to purchase as well as the store receiving the purchased product by paying the purchase price in cash or by card, upon receipt of the goods at the physical store he has selected . This order will be valid from the moment the user receives an informative e-mail or SMS for the dates of receipt of the order from the physical store and for as long as it is mentioned in the said e-mail or SMS. If the user does not come to the store and pay the price, within the above mentioned deadline, the order will be canceled, the Company is not liable for this reason. If a user abuses this feature (eg repeated order without receipt from the store), the Company may reject and refuse the order.
According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative DisputeResolution procedure (ADR) is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution ( ADR platform).


The Store includes intellectual property material that belongs to the Company and is protected by law. All contents of the Store are the intellectual property of the Company (or third parties contracted with it) and are protected by Greek and international law. Any copying, reproduction and retransmission of the material without the written permission of the Company is prohibited. In particular, the copyright of the contents of the Store, including, without limitation, all documents, files, texts, images, graphics, components and code contained therein as well as the general image of the Store, are copyright and industrial property of the Store unless otherwise specified and protected by the relevant provisions of Greek Community and international law. The appearance of this material in the Store in no case implies transfer or assignment of license or right to use them.
The Store authorizes users to copy and print excerpts or documents from this website (except for content held by third parties and designated as such) for their non-commercial use, as any copies or excerpts of the documents of these or the pages obtained retains all copyright or other proprietary notices and any disclaimer contained therein. Except for this limited license, nothing in the Store should be construed as guaranteeing any other right or license in respect of any copyright, patent or trademark of the Store and the Company or any third party. All logos of the Store and its trademarks may not be used or reproduced without the prior written consent of the Company. Unless otherwise specified, the copying for commercial purposes, modification or reproduction of part or all of the contents of this website in any form, based on it and / or its content, or the integration into other websites, of the electronic systems recovery, is prohibited. No link in the Store may be included in any other website without the prior written approval of the Company.


The invoicing of the users can be done either with a retail receipt, deliverable upon delivery-receipt of the goods, or with an invoice, if the user is a freelancer or a commercial company.

For shipments of products within Greece, the user can choose as a method of payment cash on delivery, deposit in a bank account, credit card or PayPal. In case of choosing the cash on delivery payment, the user is obliged to pay the total amount to the post office or to the courier employee who will present the parcel. In case of selection by credit card, a corresponding charge will be made to the user’s card account.

Credit card transactions through the Store will be displayed on the user’s credit card account. In the event that it is proven that a third party credit card has been fraudulently used through no fault of his own, this charge may be canceled at the request of the Bank that issued the credit card, which must investigate the complaint. For this reason, any injured third party is obliged as soon as it realizes that this event has occurred to inform the issuing Bank, in order to cancel it and exclude its use by unauthorized persons.

In both cases there is a refund if the user decides to return the product. In cases of cash on delivery the user receives the price as soon as possible, in cases of purchase via credit card the card is credited immediately, while in cases of purchase via PayPal, the money is credited to the user’s account in Paypal.

Shipments of products outside Greece are made only by courier and credit card debit or via PayPal.


The goods can be sent by the Company anywhere, to the place indicated by the user in the order form. Shipping costs depend on the total weight of the order, the shipping method and the country of destination.

Exact shipping costs are automatically displayed in the shopping cart and there is a choice of alternative shipping or receiving methods. For deliveries within Greece, no shipping costs are paid by the user and the shipment is made with ACS Courier. Any product return, if done with this company and under the following conditions, is not charged to the customer.

For shipments within the European Union, the charge is 11 euros shipping costs (standard shipping) and delivery takes up to 10 working days. Alternatively, a charge of 30-40 euros can be selected depending on the package, up to 500g, with DHL Express for delivery up to 3 working days.

Especially for shipments in Cyprus, a special invoice is valid, if done with ACS courier, with a charge of 8 euros and up to 7 working days of delivery. If the delivery is made by DHL Express courier, the charge per order is 15 euros and the delivery is made in up to 3 working days.

For shipments to the United Kingdom (England) and America, the DHL Express courier is used, with a charge of 30-40 euros depending on the package + possible duties charged by the customer at customs.

The Company is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the Company’s fault or due to force majeure and therefore the Company is entitled to an extension of execution time. Force Majeure means any event that is outside the sphere of control of the Company and which could not foresee and prevent and results in the inability of the Company to fulfill, in whole or in part, any of its obligations under the contract. If such incidents last for more than one month, the contract can be terminated by either party without compensation.
In any case of delay in delivery beyond the agreed time, the user must request the Company to make the delivery within an additional period commensurate with the circumstances and only if the goods are not delivered within this additional period, the user is entitled to terminate. the contract. The above does not apply when the delivery within the agreed deadline is significant, taking into account all the circumstances surrounding the conclusion of the contract, or if the user has informed the Company, before the conclusion of the contract, that the delivery is required to be made on or until a certain date. In these cases, if the Company fails to deliver the goods at the time agreed with the user, the consumer has the right to terminate the contract immediately. Once the contract is terminated, the Company must return, without undue delay, all the money paid under the contract.

Ownership of the goods is transferred after full payment of the price. The risk of loss or damage to the goods is transferred to the user when he or a third party designated by him and other than the carrier has acquired physical possession of the goods. However, the risk is transferred to the user upon delivery to a carrier, if the user requested that the goods be transported by a carrier of his choice and he was not offered by the Company (subject to the user’s rights vis-.-Vis that carrier).


In case of liability of the Company for a real defect or for lack of contracted quality of the good, the user is entitled, at his choice a) to demand, without charge, the correction or replacement of the product with another, unless such action is impossible or requires disproportionate costs, b) to request a price reduction or c) to withdraw from the contract of sale, unless it is an insignificant defect. In order for a property to be considered contracted, it must have been agreed in writing. If the buyer chooses to correct or replace the product, the Company must make a correction or replacement within a reasonable time. The above user rights expire after two years for mobile things.


The user may, using any means of communication, cancel an order placed with any means of communication, so that it is not executed, provided that it has not already been executed (orders that are “Pending” or “In process” or ” Ongoing”).
The user may, within 14 calendar days from the delivery of the goods to the user (or the delivery to a carrier chosen by the user other than the one offered by the Company), withdraw from the contract concluded with the Company (ie, for all goods of each order). The Company in this case will return to the user all the money received from him (by credit to his debit / credit card account or via PayPal, as long as he used them for the transaction, otherwise with a day check that will be sent to him by post) – in any case, no costs will be charged for such refunds – including, where applicable, delivery costs (excluding additional costs due to the user’s choice to use a delivery method other than the cheaper standard delivery method offered by the Company) , without undue delay and definitely within 14 calendar days from the day the Company will be notified of the user’s withdrawal (via email, telephone or return slip). The user must, in this case, return the goods to the Company by means of his choice and at his own expense, without undue delay and definitely within 14 calendar days from the day he declared that he withdraws from the contract. The user is solely responsible for any reduction in the value of the goods resulting from handling that was not necessary to determine the nature, characteristics and function of the goods. Simply put, the good must be in a condition that allows it to be resold, so you can try the good, but not use it. The special Lesjolies Company card as well as the product labels have not been removed or damaged in any way. The returned goods must, in addition, be just like before the sale with the change card, in its complete original packaging (box, nylon, foam, which should not have tears or damage / deterioration) and with all contents of the original packaging (instructions for use, specifications and warranties, etc.). The Company is entitled to delay the refund until it receives the goods back or until the user provides the Company with proof that it has returned the goods, whichever comes first. The user can return the goods to the headquarters of the Company or to any of its physical stores. Goods that were sold with an extra gift will have to be returned with the extra gift, otherwise the value of the gift will be deducted from the refunded amount. For the rest, the current provisions of Law 2251/1994 on withdrawal apply.
Alternatively, in case the user does not wish to withdraw from the contract, he is entitled, within the same withdrawal period (14 days from delivery, etc.), to replace any good of the order with another good, in the same condition, without , in this case, to charge (the user) with new shipping costs.

The above applies to orders placed through the online store, by phone or any other means of written communication, even if you have chosen as a method of delivery pick up from a specific store. For purchases you make through our network of stores, you can only replace it with another product and not a refund.

Rights of cancellation, withdrawal or replacement should not be confused with defective goods, as they are covered by their respective warranties and are replaced by the official dealerships of the brands.


The Company through its online stores uses your e-mail address (e-mail), as long as you express your consent through the special registration fields, for the advertising of its products and services. You reserve the right of access to your personal data held by the Company and to the data of your consent, in accordance with the provisions of EU Regulation 2016/679 and the relevant implementing National Law.

Newsletters are sent only to subscribers who have chosen to receive them and are fully technically compatible with the mailing regulations. The Company provides Newsletter subscribers with the ability to unsubscribe from the recipient list. When a subscriber chooses to unsubscribe from the recipient lists, then his email is permanently deleted. Newsletter subscribers’ emails are used for this purpose only and for no other purpose. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of the Company and are therefore protected by the relevant provisions of Greek law and international conventions. The Company reserves the right not to register a person in the recipient lists or to delete him from them.